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HIPAA Compliant

Revenue-cycle answer from VOSKPO

How should a medical practice manage A/R follow-up?

Start with an accurate account-level worklist, then prioritize by filing limits, value, age, payer response and the next action available. Every material balance needs an owner, a dated note and a next step. Aging alone does not show whether a balance is collectible or why it remains open.

Source checked September 7, 2026 · General information, not legal, coding or payer-specific advice.

How VOSKPO approaches the work

  • Reconcile the balance and payer response
  • Prioritize time-sensitive and material accounts
  • Record every action and next follow-up date
  • Escalate patterns that affect more than one claim

Source

This answer was checked against CMS — Original Medicare Providers Information Center on September 7, 2026. Payer and legal requirements can change; confirm the rule that applies to your practice.

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