Run by People that Matter

Shabney Ismail is the Founder and Chief Executive Officer of VOSKPO LLC, with over 20 years of US Healthcare Revenue Cycle Management experience helping physician practices, specialists and multi-specialty groups achieve sustainable revenue growth and financial stability.

He entered the industry at operational level and advanced rapidly through the ranks, heading Operations before taking charge of Acquisitions and Integration, and establishing large-scale delivery centers from the ground up in India. He founded VOSKPO in 2015. Today he leads Product Development, Artificial Intelligence and Automation, Marketing and Business Development, Finance, and Human Resources, and together with Shaznin has grown VOSKPO into an organization with teams across Sri Lanka, India, the United Kingdom and the Middle East.

He is passionate about the application of AI and automation to revenue cycle work — removing manual effort, recovering revenue that would otherwise be written off, and giving providers complete visibility of money they have already earned.

Shaznin Shabney is the Co-Founder and Chief Operating Officer of VOSKPO LLC, with over 20 years of US Healthcare Revenue Cycle Management experience spanning Contracting & Credentialing, Accounts Receivable and Billing Operations.

As Chief Operating Officer she holds responsibility for Client Onboarding, Payer Contracting and Credentialing, and end-to-end Service Delivery — the functions that determine whether a practice is enrolled correctly, billed accurately and paid on time from its first claim. She has built the operating standards and training framework to which VOSKPO's teams work, and is the organization's principal authority on payer requirements and provider enrollment.

She is passionate about building capable teams and about the discipline of getting the foundations right, on the conviction that most of the revenue a practice loses is lost long before a claim is ever denied.

Supun Sandaruwan leads Accounts Receivable Operations at VOSKPO, with over a decade in US Healthcare Revenue Cycle Management and a specialization in collections — the discipline that determines how much of a practice's earned revenue is actually recovered.

He entered the industry in 2015 and advanced through VOSKPO's operations ranks on the strength of his results, taking on progressively larger books of business before assuming leadership of the A/R function. He is responsible for aged receivables, payer follow-up, appeals and denial recovery, and for the analysts who work them. He holds an MBA in Business Management.

His particular skill is bringing a team with him. He has taught a generation of VOSKPO analysts to work alongside automation rather than around it, and it is that shift — collectors who trust the tools and spend their judgement where it counts — that is carrying A/R into its next form.