Privacy Policy

We may collect information about you in a variety of ways, including:

• Contact data — name, work email address, phone number, practice name, and specialty, provided when you submit an inquiry or request a revenue review.
• Mobile information — your mobile phone number and any SMS consent preferences you provide to us.
• Usage data — pages visited, time on site, referring URL, browser type, and device information, collected automatically via standard web analytics.
• Protected Health Information (PHI) — when engaged as a Business Associate under a signed Business Associate Agreement (BAA), we process PHI strictly in accordance with HIPAA and the terms of that agreement. PHI is never collected through this public website.

If you provide your mobile phone number and opt in to receive SMS messages from VOSKPO LLC, the following terms apply to that text messaging program:

• Consent. By opting in, you consent to receive recurring informational and account-related SMS messages from VOSKPO at the mobile number provided. Consent is not a condition of purchasing any service.
• Message frequency. Message frequency varies based on your interaction with us and the services you have engaged.
• Rates. Message and data rates may apply, depending on your mobile carrier and plan.
• Opt-out. You may opt out of SMS communications at any time by replying STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to any message we send. After you opt out, you will receive one final message confirming that your opt-out has been processed, and no further messages will be sent unless you opt in again.
• Support. For help at any time, reply HELP to any message, or contact us directly at reachus@voskpo.com or +1 206 414 5944.
• Carriers are not liable for delayed or undelivered messages.

No third-party sharing for marketing. We do not share, sell, rent, or otherwise disclose your mobile phone number, mobile information, or SMS consent status with any third parties or affiliates for their marketing or promotional purposes. Your mobile information is used solely to provide the SMS communications you have requested from VOSKPO LLC.

We use the information we collect to:

• Respond to inquiries and provide requested revenue cycle assessments
• Deliver, operate, and improve our website and services
• Send transactional and informational SMS/email communications you opted into
• Maintain security, prevent fraud, and comply with legal obligations
• Analyze aggregate website usage to improve content and performance

When VOSKPO LLC acts as a Business Associate to a Covered Entity (healthcare provider), we handle Protected Health Information (PHI) in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA), the HITECH Act, and the specific terms of the Business Associate Agreement executed with that provider. This includes administrative, physical, and technical safeguards consistent with the HIPAA Security Rule, and breach notification procedures consistent with the HIPAA Breach Notification Rule. This public website does not collect PHI; PHI is exchanged only through secure, authenticated systems such as the Document Hub.

We implement administrative, technical, and physical security measures designed to protect your information, including 256-bit AES encryption at rest and TLS encryption in transit, role-based access controls, and audit logging. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

• You may opt out of SMS messages at any time (see Section 2)
• You may unsubscribe from marketing emails via the link in any email
• You may request access to, correction of, or deletion of your personal information, subject to applicable law and any record-retention obligations
• Residents of certain states (e.g., California, Virginia, Colorado) may have additional rights under applicable state privacy law

Our website and services are directed at business professionals in the healthcare industry and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be reflected with a new effective date.

Questions about this Privacy Policy or our data practices can be directed to:

VOSKPO LLC
Wilmington, DE 19801, US
reachus@voskpo.com · +1 206 414 5944